How do I refer my customers to the recycling centre?

Are you a final seller of mattresses and you do not collect old mattresses from your customers? Then you are legally obliged to inform your customers where they can take their old mattresses. Valumat will design and make available the appropriate communication material for this.

FAQ

I am a consumer. Where can I hand in my old mattress?
I am a consumer. Can I take my old mattress to the recycling centre?
Am I a producer?
Am I an importer?
I am a foreign producer and I sell mattresses in Belgium. What should I do?
What are the contributions?
Why should I join Valumat?
How do I join Valumat?
Can I join Valumat retroactively at a later date?
Which companies are also affiliated with Valumat?
How do I make my annual declaration?
What are the environmental contributions for?
Do I have to join Valumat to comply with the take-back obligation?
Where can I find the regulations on the take-back obligation?
When does Valumat invoice the environmental contributions?
Do I have to pass on the environmental contributions to my customers?
How will the contribution be accounted for and how will it be included in the VAT return?
Does the take-back obligation mean that I have to take back mattresses from my customers?
What happens if I do take back mattresses from my customers?
Do I get compensation when I take back old mattresses from my customers?
How do I become a collection point?
How do I find an homologated Valumat collector or an approved reuse centre?
I am a professional user. Can I return my old mattress to the recycling centre?
How do I refer my customers to the recycling centre?
How do I inform my customers that I am a collection point?
I am a professional user. Where can I hand in my old mattress?
I am a mattress seller and would like to know all about the compensation I will receive when I take back old mattresses.
I am a professional user. Do I get a compensation if I have old mattresses collected?
I am a professional manager of a facility and would like to know all about the compensation I receive when I have old mattresses collected.
I import my new mattresses myself, to whom do I pay the environmental contribution?
What guarantees does the Valumat system offer?
I produce or import mattresses and sell them to my customer wholesaler, who in turn exports them. Do I have to pay a contribution to Valumat for this?
I export mattresses produced or imported by myself. Do I have to pay a contribution to Valumat for this?
Are the participants' declarations audited? What about declarations made on their honour?
As a producer, do I also have to pay an environmental contribution for mattresses that are delivered free of charge to a showroom or that are sold through outlets or to staff?
I buy mattresses that I bring out under my name on the Belgian market. (Private label). Can I ask my supplier to take over my administrative obligations towards Valumat?
What is the difference between an environmental contribution and a tax?
If a foreign retailer delivers to a Belgian consumer, under which EPR does that sale fall, the Belgian or the foreign one?
What about old slatted frames, box springs, cots. Are there rules about these too?
Is it true that we are not obliged to state in our catalogue that the Valumat contribution is included?
When do retailers/importers (B2C) on the one hand and on the other hand producers/importers (B2B) charge the Valumat contribution?
As a producer, can I get compensation if I collect discarded mattresses from my customers?
When must I repay the environmental contribution to my customer?
What about environmental contributions and discounts?
What about the contribution on sofa beds?
I am selling a box-spring bed with 2 mattresses and a topper. How much is the contribution?
I sell covers and cores separately. Do I have to pay a contribution for these?
How can I integrate Valumat contributions into my ERP package?
Eco-modulation of the environmental contributions
Which EBL001 code should be added for Valumat in my EDI system?
Do you use recommended retail prices?