I am the operator of an online marketplace

As of 29 March 2025, new legal obligations apply to all operators of online marketplaces. 

  • As the operator of an online marketplace, you are obliged to notify in writing all sellers who, via your online marketplace, put mattresses on the Belgian market through distance selling to private households or other end users about their obligations under the take-back scheme.
  • You should also check that these sellers are affiliated with Valumat. You can find them on the Valumat website (list of members) or register on the ROUND e-commerce platform. You will find them there as well.
  • If these sellers are not affiliated, there are two options:
    • You can include the number of mattresses these sellers have put on the Belgian market in your global declaration to Valumat (in which case you must also submit a detailed list of these sellers to Valumat) or
    • if you do not wish to do this, you must prevent these sellers from putting any more mattresses on the Belgian market via your online platform.

Joining Valumat as an online marketplace operator

Joining is easy. Download the following documents :

Sign the membership agreement for online marketplace operators, complete the identification form and return both documents by email. We will then send you a membership agreement signed by Valumat back to you.

  • Once you have joined, you can fill in the declaration form. The first time you do this, you must use the PDF which you can download here. Further details can be found in appendix I to the membership contract.
  • In the following years of affiliation, the declaration will be made via a secure online application.

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